Privacy Policy
Privacy Policy
Effective Date: 27 October 2026
Last Updated: 27 October 2026
Website: https://dxbadvertisement.com/
Legal Company Name: DXB Advertising LLC
Country: United Arab Emirates (UAE)
1. Introduction
DXB Advertising LLC (“we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, https://dxbadvertisement.com/.
We provide commercial printing, signage, advertising, branding and promotional solutions, including business cards, brochures, flyers, flags, banners, packaging, indoor and outdoor signage, exhibition displays, backdrops, vehicle branding and customised promotional materials.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, contact our team, request a quotation, place an order or use our services.
We process personal information in accordance with applicable data protection laws in the United Arab Emirates, including the UAE Personal Data Protection Law where applicable.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy, subject to any consent requirements and rights provided by applicable law.
2. Information We Collect
The information we collect depends on how you interact with our website and services.
2.1 Personal and Contact Information
When you contact us, request a quotation or place an order, we may collect:
Full name.
Business or company name.
Email address.
Telephone or mobile number.
Billing and delivery addresses.
Business contact details.
Information you provide in enquiries or customer support communications.
2.2 Order and Transaction Information
When you purchase products or services, we may collect information necessary to manage your transaction, including:
Products or services ordered.
Product specifications, quantities and dimensions.
Artwork, logos, designs and printing instructions.
Quotations, invoices and order references.
Payment status and transaction records.
Delivery, collection and installation details.
Order history and customer service communications.
We use this information to process orders, manufacture or arrange products, coordinate delivery and provide after-sales support.
2.3 Payment Information
Payments may be processed through third-party payment providers, banks or other payment services.
Depending on the payment method, we may receive transaction references, payment status, billing information and other details necessary to confirm and manage payments.
Where payment processing is handled by a third-party provider, that provider may independently collect and process payment information under its own privacy policy and applicable legal obligations.
We do not intend to collect or store complete payment card details on our website unless the relevant payment arrangement specifically requires it and appropriate safeguards are in place.
2.4 Technical and Usage Information
When you visit our website, certain information may be collected automatically, depending on your browser, hosting configuration, cookies and enabled website technologies.
This information may include:
IP address.
Browser type and version.
Device type and operating system.
Pages visited and links clicked.
Date, time and duration of visits.
Referring website or traffic source.
Website performance, error and security information.
We may use this information to maintain website functionality, analyse usage, identify technical issues and protect our website against fraudulent or unauthorised activity.
2.5 Information You Submit Through Forms
If you submit a contact form, quotation request, newsletter subscription, WhatsApp enquiry or other communication through our website or business channels, we may collect the information you provide.
Please avoid submitting sensitive personal information unless it is genuinely necessary for your request and there is an appropriate basis for processing it.
3. How We Use Your Information
DXB Advertising LLC may use personal information for the following purposes:
3.1 Processing Orders
To confirm orders, prepare quotations, process payments, manage production, manufacture customised products and coordinate delivery or installation.
3.2 Customer Support
To respond to enquiries, answer product questions, resolve complaints, provide order updates and manage refund, replacement or warranty requests.
3.3 Business Operations
To maintain customer records, manage invoices, administer accounts, improve service delivery and support our day-to-day business activities.
3.4 Website Performance and Security
To monitor website performance, troubleshoot errors, prevent fraud, protect user accounts and maintain the security of our website and systems.
3.5 Marketing Communications
Where permitted by law and subject to any required consent, we may use your contact details to send information about our printing services, new products, promotions and relevant business offers.
You may opt out of marketing communications at any time using the unsubscribe option provided or by contacting us.
Opting out of marketing communications will not prevent us from sending essential messages relating to existing orders, payments, delivery or customer service.
3.6 Legal and Regulatory Compliance
We may process and retain information where necessary to comply with applicable laws, tax and accounting requirements, lawful requests from authorities, or to establish, exercise or defend legal claims.
4. Legal Basis for Processing
Where required by applicable data protection law, we process personal information on an appropriate legal basis.
Depending on the circumstances, this may include:
Contractual necessity: To prepare quotations, fulfil orders and provide requested services.
Legal obligations: To comply with applicable accounting, tax, regulatory and other legal requirements.
Consent: Where you have provided consent for a particular purpose, such as certain marketing or non-essential cookies.
Legitimate interests: Where permitted by law, to secure our website, manage our business, prevent fraud and improve our services, provided applicable requirements are satisfied.
Where consent is the legal basis for processing, you may withdraw it as permitted by law. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, analyse website traffic and, where enabled, support advertising activities.
Cookies are small data files stored on your device by a website.
Depending on the technologies enabled on our website, cookies may include:
Essential cookies: Necessary for website operation, security, shopping cart functionality and checkout.
Preference cookies: Used to remember certain website settings or preferences.
Analytics cookies: Used to understand how visitors interact with the website and identify opportunities to improve performance.
Advertising cookies: Used, where enabled and legally permitted, to measure advertising performance or deliver relevant advertisements.
You can manage cookies through available website cookie settings and your browser controls.
Disabling certain cookies may affect website functionality, including shopping cart, checkout or other features.
Where required by law, we will request consent before placing or accessing non-essential cookies.
6. Analytics and Advertising Services
We may use third-party analytics or advertising services to understand website traffic, evaluate marketing performance and improve our services.
Depending on the tools actually installed and enabled, these services may include website analytics platforms, advertising conversion tracking or social media advertising technologies.
For example, if Google Analytics or Meta Pixel is installed, the relevant provider may collect information about website interactions and device activity through cookies or similar technologies, subject to its configuration and applicable law.
Such providers may process information according to their own privacy policies and service terms.
We will use these tools and disclose relevant data practices in accordance with applicable legal requirements, including any required consent for non-essential tracking.
7. How We Share Personal Information
We do not sell personal information to third parties as part of our ordinary business operations.
We may share information with the following categories of recipients where necessary and lawful.
7.1 Service Providers
We may share relevant information with service providers that help us operate our website and business, including:
Website hosting and technical support providers.
E-commerce and order management service providers.
Payment processors and banks.
Delivery, courier and logistics providers.
Printing, fabrication or production partners involved in fulfilling an order.
Customer support and communication platforms.
Website analytics and marketing service providers, where enabled.
These providers should receive only the information reasonably necessary for their assigned functions, subject to applicable legal and contractual requirements.
7.2 Professional Advisers
We may disclose information to lawyers, accountants, auditors or other professional advisers where reasonably necessary for business operations, legal compliance or dispute resolution.
7.3 Government Authorities and Legal Requests
We may disclose personal information where required by law, a valid legal process or a lawful request from a competent authority.
7.4 Business Transfers
If our business undergoes a merger, restructuring, acquisition or transfer of assets, relevant information may be disclosed or transferred as part of that transaction, subject to applicable law and appropriate safeguards.
8. International Data Transfers
Some of our website, hosting, analytics, payment or communication providers may process information outside the United Arab Emirates.
Where personal information is transferred internationally, we will take the steps required by applicable law, which may include assessing the destination, relying on an appropriate legal transfer mechanism and implementing suitable safeguards.
The privacy and data protection laws of the destination country may differ from those applicable in the UAE.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods depend on the type of information and the reason it was collected.
For example:
Order and invoice records: Retained as needed for transaction management, accounting, tax and legal obligations.
Customer enquiries: Retained for a reasonable period to respond to requests and manage follow-up.
Artwork and production files: Retained as necessary for order fulfilment, approved reprints, customer support or other agreed purposes.
Marketing records: Retained according to the applicable marketing purpose and consent or objection status.
Technical and security logs: Retained for the period reasonably required for security, troubleshooting and operational purposes.
When information is no longer needed, we will take reasonable steps to delete it, anonymise it or otherwise handle it in accordance with applicable law and our retention procedures.
10. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or destruction.
Depending on the information and systems involved, safeguards may include access controls, account permissions, secure connections, system updates, backups and security monitoring.
However, no website, online service or electronic storage system can be guaranteed to be completely secure.
Customers should use appropriate precautions when submitting information online and avoid sharing passwords, payment credentials or other confidential information through unsecured communication channels.
Where a personal data incident occurs, we will take the steps required by applicable law, including any applicable notification obligations.
11. Your Privacy Rights
Subject to applicable law and any relevant exceptions, you may have rights concerning your personal information, including the right to:
Request information about how your personal information is processed.
Request access to personal information we hold about you.
Request correction or updating of inaccurate or incomplete information.
Request deletion of personal information in circumstances where deletion is legally available.
Request restriction of processing or object to certain processing where provided by law.
Withdraw consent where processing is based on consent.
Request a copy of certain information in a suitable format where applicable.
Raise a complaint with the competent data protection authority.
These rights are subject to applicable legal requirements, exceptions and limitations. We may need to verify your identity before responding to a request.
To exercise an applicable privacy right, contact us using the contact information published on our website and include sufficient details for us to identify your request.
We will respond within the period required by applicable law.
12. Marketing Preferences
If you receive promotional emails or other marketing communications from us, you may opt out at any time.
You can do this by using the unsubscribe link in the message, where available, or by contacting our team.
We will process your request in accordance with applicable law.
Please note that opting out of marketing does not stop essential transactional communications, such as order confirmations, invoices, payment notifications, delivery updates and responses to your enquiries.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, payment services or other external resources.
When you visit an external website or use a third-party service, that provider's privacy policy and terms may apply.
DXB Advertising LLC does not control the independent privacy practices of external websites. We encourage users to review the relevant privacy information before submitting personal information to those services.
14. Children's Privacy
Our website and commercial printing services are intended primarily for businesses, organisations and individuals making legitimate purchasing enquiries.
We do not knowingly seek to collect personal information from children in circumstances where such collection would be unlawful.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take any steps required by applicable law.
15. Business Customers and Contact Persons
Where we work with a company or organisation, we may process information relating to its employees, authorised representatives, purchasing contacts or delivery contacts.
Such information is used to manage quotations, orders, invoices, delivery, installation and business communications.
Business customers are responsible for ensuring that any personal information they provide to us may lawfully be shared for the relevant business purpose.
We will handle that information in accordance with applicable data protection requirements.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website technologies, business operations or legal obligations.
The latest version will be published on this page with an updated effective or revision date.
Where required by applicable law, we will provide notice or seek consent for material changes to our data processing practices.
We encourage visitors and customers to review this page periodically.
17. Contact Us
If you have questions about this Privacy Policy, wish to exercise a privacy right or want to raise a concern about how your information is handled, please contact DXB Advertising LLC through the contact details or contact form published on our website.
Company: DXB Advertising LLC
Website: https://dxbadvertisement.com/
Please include enough information to help us understand and respond to your request. Do not send passwords, complete payment card details or other unnecessary sensitive information.
18. Applicable Data Protection Law
This Privacy Policy is intended to operate in accordance with applicable data protection laws in the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, where applicable, together with relevant implementing regulations and other applicable legal requirements.
The application of particular laws may depend on the nature of the processing, the parties involved and any applicable legal exclusions or special regimes.
Nothing in this Privacy Policy removes any right or protection that cannot lawfully be excluded.
DXB Advertising LLC is committed to handling customer information responsibly and using it only in ways consistent with this Privacy Policy and applicable law.
