Terms & Conditions
Terms and Conditions
Effective Date: 27 October 2026
Website: https://dxbadvertisement.com/
Legal Company Name: DXB Advertising LLC
Jurisdiction: United Arab Emirates (UAE)
1. Introduction
Welcome to DXB Advertising LLC. These Terms and Conditions govern your access to and use of our website, products and services.
DXB Advertising LLC provides commercial printing, signage, advertising, branding and promotional solutions, including business cards, brochures, flyers, flags, banners, packaging, indoor and outdoor signage, exhibition displays, backdrops, vehicle branding and other customised advertising materials.
By accessing our website, submitting an enquiry, requesting a quotation or placing an order, you agree to these Terms and Conditions to the extent applicable to your transaction and permitted by law.
If you do not agree with these terms, please discontinue use of the website.
2. Company Information
Legal Company Name: DXB Advertising LLC
Website: https://dxbadvertisement.com/
For enquiries concerning products, quotations, orders or these Terms and Conditions, please use the contact details provided on our website.
References to “we”, “us” and “our” mean DXB Advertising LLC. References to “you”, “your” or “customer” mean the individual or organisation accessing the website or purchasing our products or services.
3. Website Use
You agree to use our website for lawful purposes and in a manner that does not interfere with its operation or other users' access.
You must not:
Use the website for fraudulent, unlawful or misleading activities.
Attempt to gain unauthorised access to our website, systems or data.
Introduce malicious software or engage in activities that compromise website security.
Copy, reproduce or commercially exploit website content without permission, except as permitted by law.
Submit content that infringes another party's intellectual property rights or violates applicable law.
We reserve the right to restrict access to website features where reasonably necessary for security, maintenance, legal compliance or the prevention of misuse, subject to applicable law.
4. Products and Services
DXB Advertising LLC offers printing, signage, advertising and branding products and services for businesses, organisations, retailers, event organisers and other customers.
Products may be available in standard formats or manufactured according to individual customer requirements.
Product descriptions, images, dimensions, materials, colours, finishing options and other specifications are provided to help customers understand the available products. The exact specifications of an order will be determined by the applicable product details, quotation, approved artwork and written order confirmation.
Product availability, specifications and service options may change from time to time.
If a product or service is unavailable or cannot be supplied as agreed, we will communicate with the customer and discuss an appropriate resolution in accordance with the agreed terms and applicable law.
5. Quotations and Pricing
Prices may depend on product type, dimensions, materials, printing method, quantity, finishing, artwork requirements, fabrication, installation and delivery arrangements.
A quotation may specify:
Product or service descriptions.
Quantity and dimensions.
Materials and finishing options.
Artwork or design requirements.
Production and delivery estimates.
Installation or additional service charges.
Payment terms and quotation validity.
Unless otherwise stated, a quotation is subject to the terms and validity period specified in that quotation.
Prices displayed on the website may not include customised design work, special finishing, installation, delivery or other services unless expressly stated.
Any applicable taxes, including VAT, will be handled in accordance with UAE law and the applicable quotation or invoice.
If a pricing or product-description error is identified before an order is accepted, we will contact the customer to clarify the correct details before proceeding. Where a payment has already been made, any necessary cancellation or refund will be handled in accordance with applicable law.
6. Order Placement and Acceptance
Customers may place orders through the purchasing methods made available by DXB Advertising LLC, including the website or direct communication with our team.
An order may require confirmation of product specifications, quantity, artwork, delivery arrangements, payment and other project details.
An enquiry or quotation request does not, by itself, constitute an accepted order.
An order will be treated as accepted when we confirm acceptance through an appropriate written communication, order confirmation, invoice or other agreed method.
We may request additional information or clarification before accepting an order.
If we are unable to accept an order, we will communicate this to the customer and arrange any applicable refund of amounts paid for goods or services that will not be supplied, subject to applicable law.
7. Customer Responsibilities
Customers are responsible for providing accurate and complete information required to fulfil their orders.
This may include:
Product dimensions and quantities.
Business names, logos and contact information.
Text, images and artwork files.
Material and finishing preferences.
Delivery addresses and contact details.
Site access information for installation projects.
Required approvals and project instructions.
Customers should review all order details before approving production.
Errors or delays caused by incomplete, incorrect or late customer information may affect production schedules and delivery arrangements. Any resulting changes, costs or revised timelines will be communicated and handled according to the agreed terms and applicable law.
8. Artwork, Design and Proof Approval
Where artwork, layouts, mock-ups or digital proofs are provided, customers are responsible for carefully reviewing the information before approving production.
Please check:
Spelling and grammar.
Names, telephone numbers and email addresses.
Logos and brand elements.
Colours and design placement.
Dimensions and orientation.
Images, text and other supplied content.
Product specifications and finishing requirements.
Production may begin after the required artwork or proof has been approved and other order requirements have been completed.
If a customer requests changes after approval, the changes may affect the price, production schedule or delivery date. We will communicate any applicable additional charges before proceeding with the revised work.
Approval of artwork does not waive rights relating to manufacturing defects, material non-conformity or other matters protected by applicable law.
9. Printing Colours and Production Tolerances
Printed and fabricated products may exhibit variations due to differences in display screens, colour profiles, printing processes, materials, inks, finishing methods and production equipment.
Digital previews may not reproduce the final printed colours exactly.
Minor variations may occur in colour, texture, finishing or dimensions within reasonable manufacturing tolerances and the agreed specifications.
Where exact colour matching, special materials, precise dimensions or particular finishing standards are essential, customers should communicate these requirements before approving the order.
Any significant discrepancy from the agreed specifications will be reviewed according to the circumstances and applicable law.
10. Intellectual Property and Customer-Supplied Materials
Customers retain ownership of intellectual property they own or control, subject to any applicable third-party rights.
By submitting artwork, logos, photographs, text, designs or other materials for production, customers confirm that they have the necessary rights, permissions or authorisations to use those materials for the requested purpose.
Customers must not submit content that unlawfully infringes copyrights, trademarks, design rights or other protected rights.
Customers remain responsible for obtaining any permissions required for the use of third-party materials they supply, except where applicable law provides otherwise.
DXB Advertising LLC may use customer-supplied materials only as reasonably necessary to process, manufacture, deliver or provide the requested products and services, or for another purpose authorised by the customer or permitted by law.
We will not claim ownership of customer-supplied intellectual property merely because it is used to fulfil an order.
11. Our Intellectual Property
Unless otherwise stated, website text, original graphics, photographs, branding, logos, layouts and other website materials owned by or licensed to DXB Advertising LLC are protected by applicable intellectual property laws.
You may access the website and use its content for ordinary personal or business purchasing purposes.
You may not reproduce, redistribute, modify, publish or commercially exploit protected website content without the necessary permission, except where permitted by law.
Nothing in these Terms and Conditions transfers ownership of our intellectual property to a customer.
12. Payments and Invoicing
Payment terms will be communicated in the applicable quotation, invoice, checkout process or written order confirmation.
Customers must pay the agreed amounts according to the specified payment schedule.
Depending on the order, payment arrangements may include advance payment, milestone payments, deposits or other agreed terms.
Production, dispatch or installation may be scheduled according to the payment conditions agreed for the relevant order.
If a payment issue arises, we may contact the customer to resolve it before proceeding with outstanding work, subject to the agreed terms and applicable law.
Invoices, receipts and other transaction documents will be issued as required by applicable law.
13. Production and Delivery
Production and delivery schedules depend on the product, quantity, material availability, artwork approval, fabrication requirements, delivery destination and other relevant circumstances.
Where an estimated production or delivery timeframe is provided, it will be communicated through the applicable quotation or order confirmation.
Customers should notify us before ordering if products are required for a specific event, exhibition, campaign or other deadline.
Any delivery or installation arrangements included in an order will be governed by the relevant quotation and our Shipping and Delivery Policy.
Delays may occur because of circumstances beyond our reasonable control. We will communicate material delays where reasonably practicable and discuss the available arrangements.
Nothing in these terms excludes remedies available to customers under applicable law.
14. Order Changes and Cancellations
Requests to change an order should be submitted as soon as possible.
Changes may affect the product price, production schedule, delivery date or other agreed requirements.
Once production, printing, fabrication, material procurement or installation preparation has started, some changes or cancellations may no longer be practical.
Any cancellation request will be assessed according to the order status, work completed, materials procured, costs incurred, agreed terms and applicable law.
We will communicate any applicable charges or refund arrangements before finalising a cancellation where practicable.
Customers should refer to our Refund and Return Policy for further information:
https://dxbadvertisement.com/refund-and-return-policy/
15. Returns, Replacements and Refunds
Return, replacement and refund requests are handled according to our Refund and Return Policy and applicable UAE law.
Customised products are generally produced according to customer-approved specifications. A change of mind or a request to change approved artwork may not qualify for a voluntary return or refund.
However, this does not remove any applicable rights relating to defective, damaged, incorrectly supplied or non-conforming products.
Customers should report order issues promptly and provide the relevant order details and supporting evidence where available.
For the full procedure, please review our Refund and Return Policy:
https://dxbadvertisement.com/refund-and-return-policy/
16. Warranties and Product Quality
We aim to supply products and services in accordance with the agreed order specifications.
Any product-specific warranty, service guarantee or installation warranty will be governed by the terms communicated for the relevant product or project.
Customers should follow any applicable product handling, storage, installation, cleaning and maintenance instructions.
Nothing in these Terms and Conditions excludes, restricts or replaces any warranty, guarantee or consumer right that cannot lawfully be excluded or restricted under applicable law.
17. Third-Party Services and External Links
Our website may contain links to third-party websites, payment providers, delivery services or other external resources.
These services may be governed by their own terms, policies and practices.
We do not control third-party websites and are not responsible for their independent content or availability. This does not exclude any responsibility that may apply to us under law.
Customers should review the relevant third-party terms and privacy policies before using external services.
18. Privacy and Personal Information
We may collect and process personal information necessary to respond to enquiries, prepare quotations, process orders, arrange payments, deliver products and provide customer support.
Personal information will be handled in accordance with our Privacy Policy and applicable data protection laws.
Customers should avoid submitting personal information that is unnecessary for the requested transaction.
Where third-party service providers are involved in payment processing, delivery or other order-related services, relevant information may be shared as necessary and permitted by law.
Please refer to our Privacy Policy on the website for further details.
19. Limitation of Liability
To the extent permitted by applicable law, DXB Advertising LLC will not be responsible for losses arising solely from circumstances outside our reasonable control, including third-party service disruptions, inaccurate customer-supplied information or delays caused by events that could not reasonably have been prevented.
Nothing in these Terms and Conditions excludes or limits liability for fraud, wilful misconduct, negligence or any other liability that cannot legally be excluded or limited.
Where a remedy or limitation is permitted by law, its application will depend on the circumstances, the agreed order terms and the nature of the loss.
Customers should communicate any special project requirements, deadlines or intended uses before placing an order so that relevant limitations or additional arrangements can be discussed.
20. Indemnity
To the extent permitted by applicable law, customers may be responsible for losses, claims or expenses arising directly from their unlawful use of our services or their submission of materials that infringe third-party rights.
This provision does not impose liability on customers for matters caused by DXB Advertising LLC or remove any rights or protections available under applicable law.
21. Force Majeure
Neither party will be treated as having breached an obligation to the extent that performance is prevented or materially delayed by circumstances beyond its reasonable control, subject to applicable law and the relevant contractual obligations.
Such circumstances may include natural disasters, severe weather, government restrictions, transport disruptions, widespread service outages, supplier interruptions or other unforeseen events.
The affected party should communicate the relevant circumstances and take reasonable steps to minimise their impact.
Any resulting changes to delivery, performance or cancellation arrangements will be handled in accordance with the agreed terms and applicable law.
22. Disputes and Governing Law
These Terms and Conditions are intended to operate in accordance with the laws applicable in the United Arab Emirates.
Any dispute concerning our website, products or services should first be raised with DXB Advertising LLC so that the parties may attempt to resolve the matter through good-faith communication.
Where a dispute cannot be resolved directly, it may be referred to the competent authorities or courts in accordance with applicable law and jurisdictional requirements.
Nothing in this section prevents a customer from exercising any statutory right to submit a complaint or seek a remedy through an appropriate UAE authority.
23. Changes to These Terms and Conditions
DXB Advertising LLC may update these Terms and Conditions to reflect changes to our products, services, website, business operations or legal requirements.
The latest version published on our website will indicate the applicable effective date.
Updates will not retrospectively remove rights already acquired under applicable law or alter an accepted order contrary to its agreed terms or mandatory legal requirements.
Customers should review this page periodically for updates relevant to their use of the website.
24. Severability
If any provision of these Terms and Conditions is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Any invalid or unenforceable provision will be interpreted or adjusted only to the extent necessary to comply with applicable law.
25. Entire Agreement
These Terms and Conditions, together with the applicable quotation, order confirmation, product-specific terms and referenced policies, govern the relevant transaction to the extent applicable.
Where a specific written quotation or project agreement contains terms that differ from these general website terms, the agreed transaction-specific terms will apply to the extent of the inconsistency and subject to applicable law.
Nothing in this section overrides mandatory statutory rights.
26. Contact Us
For questions about these Terms and Conditions, product orders, quotations or services, please contact DXB Advertising LLC through the contact options published on our website.
Company: DXB Advertising LLC
Website: https://dxbadvertisement.com/
Please include your order number or relevant reference when contacting us about an existing transaction.
Thank you for choosing DXB Advertising LLC for your printing, signage, advertising and branding requirements.
